
Chris Utereiner
Meet Chris Utereiner, Manager & Programs Coordinator at RBI Training – a business committed to providing a distinctive training experience in baseball for athletes of all skill levels. Established in 2012, the RBI Training facility has prioritized remaining at the forefront of sports programming. But, like any successful organization, RBI Training realized they needed a change in how they managed their operations to continue delivering high-quality service.
Before Using Management Software for Baseball
RBI Training was hesitant to switch to a new registration system as they had been using another software. As the season progressed, it became clear that the existing software could not provide the necessary level of service for managing various program schedules and thier coaches. It's at this point that Citrus stepped in, promising data ownership and robust reporting capabilities that RBI Training was seeking.
How We Made It Easy to Manage Their Baseball Camp
Citrus provided specific features that helped streamline their operations and increase profitability.
Simplified Online Registration
"The online registration capabilities helped us to shift that wasted time answering emails and manually updating spreadsheets and use the available time to build our programs and scale our business. Being able to direct the parent to the online Citrus system puts the work back into their hands to get registered,"
This feature reduced the risk of errors and increased data security and transparency.
Online Payment Processing
"Before we were set up with Citrus, we didn't have credit card options for payment, so we were asking for e-transfers. Now, parents can go with the credit card option, and we just wait for the Stripe payment to transfer into our account,"
This option made transactions quicker and more secure, enhancing customer convenience and streamlining RBI Training's financial operations.
Custom Branding
"Being able to direct parents to the online registration site with the same custom color and branding is very beneficial. It helps keep consistency. Uploading classes and camps quickly helps us save time and build our business."
Through Citrus, RBI Training strengthened its online presence and expanded its reach.
Real Camp Management Results
RBI Training experienced a transformation with Citrus. With streamlined registration processes and financial tracking, Citrus' youth sports registration software provides a convenient, cohesive, and secure platform for their customers.
"Citrus has transformed how we handle our daily administrative tasks, changing the landscape of how we connect with our customers."
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Seeing these incredible results, why not try Citrus for yourself? We're offering a completely free trial, no strings attached. Harness the power of Citrus and take your business to the next level.
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