Refunding Orders with Multiple Order Items
Learn how to refund orders with multiple items in Citrus. Manage complex refunds efficiently and ensure smooth transactions for your sports camp.
Are you looking to issue a refund? It's easier than ever to refund orders with multiple products on them. We'll walk you through the refund process step by step.
Steps:
- Go to the order you want to refund
- Click on the Actions button on the top right
- Click Issue Refund
- Fill in the dollar amount that you want to refund, add the reason for the refund, select the payment method you want to refund, and click continue.
- Deselect the products that you DO NOT want to refund
- Review and complete the refund