Resend an Order Email

Learn how to resend an order email in Citrus. Ensure your participants receive important order information with ease and efficiency.

There are a few ways to resend an order email to a customer.

The first thing you need to know is that you can only resend an order email to a customer for a paid or partially paid order. 📬

Steps to resend order email (Orders Tab)

  1. Click Financials on the lefthand panel
  2. On the orders tab, click the triples got on a Paid or Partially Paid
  3. Click Resend email

Steps to resend order email (Order Details Page)

  1. Click Financials on the lefthand panel
  2. On the orders tab, click on a Paid or Partially Paid order to view details
  3. Click the Actions button located at the top right of the screen
  4. Click on Resend email

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